Return & Refund Policy
Understand our return and refund conditions for a smooth shopping experience.
Returns are accepted within 14 days from the date of delivery, provided the item is unused, unworn, and returned in its original condition with all tags and packaging intact, subject to applicable consumer protection laws.
Non-returnable items are subject to applicable legal exceptions. Defective or incorrectly delivered items may be returned in accordance with Egyptian consumer protection laws.
Refunds will be processed within 7–14 business days after the return has been received and approved, without prejudice to any shorter period required by law.